Mickey MellenSatisfying your customers isn’t nearly enoughSatisfying your customers is a good thing, and it absolutely beats the alternative. In most environments, though, “satisfying” falls far…12h ago12h ago
Mickey MellenTrain people well enough so they can leaveThere’s a maxim I’ve heard a few times over the years that goes something like: “ You should invest in your team to make them the best that…1d ago1d ago
Mickey MellenThe hopeful side of AIThere is a lot coming because of AI, and much of is not good. There’s not a ton of awful things to expect, but a lot of just… yuck. Like I…2d ago12d ago1
Mickey MellenMarketing automation works best when it’s backed by humansIf you’ve followed my writing for very long, you know I’m not a big fan of automated emails. There are cases where they are done correctly…3d ago3d ago
Mickey MellenReflecting on experiencesWe all experience many things, and there is a lot to be learned from those experiences. The question is: how do you actually learn from…4d ago4d ago
Mickey MellenThe Sunday Summary: Making assumptions, multitasking, and seeing every animal at the zooIn an effort to help me keep up with everything I post each week, here is my latest “Sunday Summary” of my posts from the week.5d ago5d ago
Mickey MellenCovering the zooThe difference between a stated goal and what the goal really is can be staggering. Take this simple idea from Madeleine L. Van Hecke’s…6d ago6d ago
Mickey MellenYou can’t be perfect, but it’s easy to be goodIn reading Tara Jaye Frank’s book “ The Waymakers “, she shared an interesting thought that I think applies to many areas of life. She…Sep 27Sep 27
Mickey MellenInterleaving your skillsA few years ago I wrote about the idea of intentionally making some things more difficult and I recently discovered that this concept has a…Sep 26Sep 26
Mickey MellenMultitaskers are the worst at multitaskingA lot of what I write on here is about me, and this post is a great example of that. While I know that true multitasking is a myth, it’s…Sep 25Sep 25