Disagree Without Dehumanizing
In his excellent book “ Never Split the Difference “, Chris Voss offered this advice regarding negotiations (hostages in his case, but he presented it for business owners):
“He who has learned to disagree without being disagreeable has discovered the most valuable secret of negotiation.”
If you can disagree with someone while still remaining a decent human being, it goes a long way toward helping people see your viewpoint.
In a recent podcast from Jamie Ivey, her and her guests talked about “ how to engage in the nuance of…