Does your team know when to break the rules?

You’ve been there before. You’re trying to return a product to a store, but the employee isn’t able to help you. You can tell that they want to help you, but your return is one day outside of the return window, and they’ll get in trouble if they allow it.

Rules are there for a reason, but giving your employees the power to break them can lead to amazing things.

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Mickey Mellen

Mickey Mellen

5.9K Followers

I’m a cofounder of @GreenMellen, and I’m into WordPress, blogging and seo. Love my two girls, gadgets, Google Earth, and I try to run when I can.