Kindness is about the recipient

For years, I thought that a key to being a good leader was to treat your staff with kindness. That’s not wrong, but research into various personality profiles (such as enneagram and DISC) have shown me that “kind” is different depending on who you’re talking to.

An old business coach of our laid it out clearly. In his world, he knew that he should spend 10 minutes with Stacey every morning just catching up…

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